Contact Us at North West Autos Blackburn

Contact Us North West Autos Blackburn

Agreement of Terms and Conditions - When purchasing a vehicle from North West Autos Blackburn (Trading name for North West Automobile Ltd) you will be asked to read this (T&C's). If the clarity of any points are unclear you must inform a representative prior to signing, you are over the age of 18. Once you have signed the agreement you will be bound to the following Terms and Conditions listed below. 

We hold the right to withdraw or cancel any vehicle sale at our discretion, due to financial implications or not.

Terms for Deposits - All deposits are NON refundable. Money placed on a vehicle to hold and remove from sale will not be returned under any circumstance.

Courtesy Cars - Due to extortionate Insurance costs we no longer offer any form of courtesy or loan vehicles, in the event of a warranty repair should we require the vehicle for a length of time it will be your responsibility to find alternate means of transport and bear all and any costings.

Vehicle Pick-up - At the point of sale you have agreed for Pre-sales prep work to be carried out on your vehicle - This takes approximately 7 working days, If your vehicle requires additional parts or there is a reasonable delay you will be notified. We do not accept responsibility for any knock on effects due to delays to handing over the vehicle, parts used during any vehicle preparation stages or during your Warranty will be after market if no other agreement has been made in advance and expressly agreed in writing by both parties. 

Inspect - You have been given an opportunity to fully inspect the vehicle and are 100% satisfied - Signing of the order form will confirm that you have test driven the vehicle and you are fully satisfied with the cosmetic and mechanical condition of your purchase, during our PDI process we will make sure one Remote Key works, any additional keys will be classed as spares and may not fully operate as intended, upon handover the vehicle will get a wash, if a valet is required a quote can be provided.

Reporting an issue - It is your responsibility to inform North West Autos Blackburn if a fault occurs, you must give exact the millage when reporting any fault, You must not drive the vehicle unless given written authority to continue doing so by a member of North West Autos Blackburn's after Sale team. We will not be held responsible for any consequential damage caused by continuous driving after fault has occurred. 

Warranty - Standard warranty on any vehicle purchased will be for a period of 3 months (see Warranty section for full coverage) and will only cover items that have suffered a Breakdown, if you wish to purchase an additional warranty which have greater coverage and the option of your own garage repairs please see details on our "Warranty Section".

PX Vehicles- As the seller you confirm your vehicle not been involved in an accident, not been used for a driving instruction business, taxi or used by the police, is not subject to any finance agreement or other claim or liability, free from any defects/faults. 

Return of vehicle - Fullresponsibility is on the customer to return the vehicle to North West Autos Blackburn in the event that they require a statutory repair or they wish to exercise any other statutory rights.

Recovery - It is the customers sole responsibility to have adequate Breakdown Cover, in the event of a Breakdown they will be fully responsible and bear all costs of the return if no other agreement has been made in advance and expressly agreed in writing by both parties.

Refunds and Buy Backs - Should your vehicle be returned to North West Autos Blackburn any refund will be paid in the form of a business cheque, buy backs will incur deduction for servicing, mileage driven after point of sale and any administration cost, any extra work carried out on the vehicle at request of the customer will be deducted, when calculating refunds a deduction for mileage will be based on 70p per mile.

Nothing herein contained is intended to affect, nor will it affect a consumer's statutory rights under the Consumer Rights Act 2015 or any amended thereof. GDPR- I am fully aware that my personal data will be used in accordance to present stipulated guidelines, I also understand that I can withdraw my consent at any time and my data will be removed.

Distant Selling Scheme - We do not operate a distant selling scheme as defined by the Consumer Contracts Reg 2013, if you choose not to view your vehicle at our premises prior to purchase, you will not be entitled to cancel your order under a 14 day cancellation period, all other Statutory Rights remain intact. 

Complaints - All complaints must be made in writing and emailed to [email protected] with evidence and image of current mileage.

Some vehicles in stock may be imported from outside of the UK.

All mileage readings are to be classed are incorrect unless stated in writing. 

A/C and Park Control Systems are not checked under our PDI checks nor do we cover them under our warranty.

Multiple vehicles test drives will only be done on an Appointment basis. 

All deposits paid are Non-Refundable. 

We cannot hold vehicles for any customers, we do not operate on an appointment basis. 

Any amendments made supersede any previous agreement. 

North West Autos Blackburn are approved and regulated by the FCA