Customer reviews of North West Autos Blackburn

By Laura H on 28 September 2017 | Verified purchase

Really nice staff, really friendly with their customers. The car I bought needed a small amount of work doing and they had the car ready before the date I was hoping to purchase it, which was very exciting to me!

By Anthony M on 24 September 2017 | Verified purchase

i got excellent service at northwest autos the staff where amazing very helpfull

By Rod F on 24 September 2017 | Verified purchase

Really a fantastic experience. Went in one Saturday and had a browse of the cars. Was refreshing to find that no one was hard selling me any of the cars and I eventually found one I liked. I put a deposit down and returned the next weekend. When I walked in, the same guy greeted me with a smile, remembering my name and which car I was there for! The car had had its cam belt, fan belt, two brake pads and two filters replaced in their free MOT, plus a clean and wax. Overall a 100% stress free purchase, and the car is running beautifully. Totally worth it.

By Rebecca H on 22 September 2017 | Verified purchase

Bought a Audi a4 from this garage the staff are really helpful friendly and can't do enough to help you no pushy sales men hassling you I would highly recommend this garage to anyone

By Peter H on 22 September 2017 | Verified purchase

Better than normal. I didn't feel pressurised and preyed upon like with every other dealer. No rush in decision making. Dealer treated me with respect. Couple of minor niggles but I will look to buy there again as prices are generally realistic too. Clean premises and professional too.

By Susan W on 21 September 2017 | Verified purchase

Brilliant, large range of vehicles in our price range, no hassle, no pressure, Knowledgeable and friendly but not pushy. Our salesman was great, turned an experience I was dreading into a dream .

By Dawn H on 21 September 2017 | Verified purchase

2nd vehicle from these guys. The car was not valeted on pick up but took it back two days after and they give it the works. They are straight forward to deal with.

By Paul R on 18 September 2017 | Verified purchase

Very friendly staff, providing excellent service. The best car buying experience I have ever had.

By Paul D on 17 September 2017 | Verified purchase

Went into north west autos to pick up my car Aby was on the phone to a customer so I waited until he came off the phone he asked me into the office asked if I'd like a tea coffee or something else whilst he went to get the car jimmy was in the other office sorting out paperwork went out for a test drive and back to the office filled all the paperwork in taxed the car and then left was told car has had a new water pump fitted with 12 months warranty 4 new tires and a full service very happy with garage

By Samantha D on 17 September 2017 | Verified purchase

Excellent service, very friendly staff, managed to pick up my car earlier than expected