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Customer reviews of North West Autos Blackburn

At North West Autos Blackburn - We pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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North West Autos Blackburn

North West Autos Blackburn
5
4.9

Based on 537 customer reviews

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  • 5

    Happy with my purchase so far!

    By Cullen H on 02 January 2019 | Verified purchase

    Staff were friendly, accommodating and straightforward in their dealing with me. Only had the vehicle for a few weeks now but it's been absolutely great so far. Would definitely recommend

    Reply from North West Autos Blackburn on 21/08/19

    Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.


  • 5

    Great cars and service

    By Andrew H on 01 January 2019 | Verified purchase

    Very good service great all round quality selection of cars to choose from very polite and friendly staff will recommend to all and will always check them out in the future

    Reply from North West Autos Blackburn on 21/08/19

    Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.


  • 5

    Great Car, Great Deal, Great People

    By Stephanie P on 19 December 2018 | Verified purchase

    Buying my car was a very enjoyable experience from start to finish. The salesman took great care and time to explain everything in detail without any pressure to make a commitment. I was happy to proceed with the purchase of a shiny VW Beetle that had the upgrades (air con and leather upholstery) I was seeking. I would certainly recommend North West Autos , Blackburn to anyone and would certainly return in the future.

    Reply from North West Autos Blackburn on 21/08/19

    Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.


  • 5

    Easy purchase

    By Alice M on 18 December 2018 | Verified purchase

    Easy to deal with, no issues, they did everything they said they would

    Reply from North West Autos Blackburn on 21/08/19

    Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.


  • 5

    Good experience

    By Mark W on 14 December 2018 | Verified purchase

    No pressure. Good choice of cars. Had a couple of things needing attention and was booked in straight away to have them fixed.

    Reply from North West Autos Blackburn on 21/08/19

    Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.


  • 5

    North West Autos, very good to deal with

    By John L on 11 December 2018 | Verified purchase

    very helpful, nothing was too much trouble, very courteous pleasant staff. the car we bought was test driven before valeting, after valeting the car was transformed into a car to be proud of

    Reply from North West Autos Blackburn on 21/08/19

    Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.


  • 5

    Great place to buy a car

    By Alistair S on 07 December 2018 | Verified purchase

    Jimmy and staff were so nice professional and helpful nothing too much trouble Really nice Jag S type very good value Thanks again

    Reply from North West Autos Blackburn on 21/08/19

    Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.


  • 5

    Could have been better

    By Kennath R on 01 December 2018 | Verified purchase

    I was not given any opportunity to tst drive before buying as car in question was boxed in against a wall and three cars Infront of it ! All i was able to do was start the engine !! Was told would be cleaned fully before hand over and it looked like it had been wiped over my a dirty rag !! Abit disappointed as i expected more from the reviews i had read before going to this company ! Also didn't like the way a member of the staff was reprimanded in front of me ! Their was no need for it !

    Reply from North West Autos Blackburn on 06/12/18

    Good Evening, Thank you for your Review, it will be used to further enhance and better the service we provide at North West Autos Blackburn. We are very sorry that the vehicle was blocked in when you came to view it, with over 350 plus cars in stock unfortunately some of them will be blocked in however the member of staff should have offered to get it out for a Test Drive. With regards to it still being dirty on collection, I would like to personally invite you down to the Garage and carry out a full wash, shampoo, vac and a full body polish and will be carried out on your vehicle whilst you wait with an endless supply of tea's and coffee's. Staff should never be reprimanded in front of customers under any circumstance and we apologize for this, we all make mistakes and it should be carried out under different circumstances. We hope you are enjoying Trouble Free Motoring and hope to see you soon.


  • 5

    Friendly not pushy excellent customer service

    By Anja L on 17 November 2018 | Verified purchase

    Really lovely friendly company. No pushy sales patter, they just let u know their there if u have any questions but just let you look at your own pace. Will definitely be going back when we need a new car!!

    Reply from North West Autos Blackburn on 21/08/19

    Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.


  • 5

    Awesome stunning

    By Morris O on 27 October 2018 | Verified purchase

    What a great experience I had ,really ì wasn't sure of what I want but getting to North West auto with the good assistance and varies of cars I walk away with a very stunning car which i am very proud of. Thanks to the seller North West auto.

    Reply from North West Autos Blackburn on 21/08/19

    Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.