Customer reviews of North West Autos Blackburn
At North West Autos Blackburn - We pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
North West Autos Blackburn
Based on 655 customer reviews
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5
Excellent service
By M B on 10 April 2017 | Purchase not verified
Friendly, professional and very reliable service from the day I bought my car and continued with excellent after care service two years down the line. I would definitely come back here if I consider buying a car again. highly recommend
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5
Highly recommended, 5 stars!
By Carl H on 24 March 2017 | Purchase not verified
It was a pleasure to buy my car from North West Autos, the staff were extremely helpful. A great experience overall and the car I purchased was well priced and extremely well valeted even in the engine bay was spotless! 3 weeks after buying my car i had a problem with the battery, North West Autos very helpful and a replacement battery was fitted the very same day. simply great service and the staff were just great! The best car buying experience I have ever done. Thank you!
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5
Frustrating after giving our complete trust.
By Samantha & Craig S on 17 February 2017 | Purchase not verified
Staff are extremely helpful, generous and thoughtful. Aby, Kam, Jimmy etc. these guys are true gentleman who do North West Automobiles Ltd very proud, thank you for looking after us. Our car however, not so good. Unfortunately it has been returned FOUR times now after owning it less than one week. The 'Emission Control System Fault' warning light continues to appear. After asking to return it a fifth time, because we are travelling from Liverpool, they kindly said they would arrange our local garage to resolve the problem. Our local garage today have informed us that the problem could be down numerous issues, so are not prepared to begin work on it. We are now unfortunately using public transport with our 3 year old son and are expecting our second child any time now, so this is far from ideal. Hopefully soon 'someone' will take responsibility for selling us a car not fit for purpose. Frustrating and costly petrol wise, the 60+ mile round trip isn't cheap.
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5
Absolutely superb
By Chris S on 09 February 2017 | Purchase not verified
I purchased a 2010 vauxhall astra from North West autos on Saturday every member of staff was polite and helpfull and were able to answer every question I threw at them and Evan gave me some very helpfull advice and a coffee :). Both the sales team and the onsite mechanics were superb and I felt welcome every step of the way I was left to browse and wasn't pushed into buying my car like at most places I Evan got to test drive with a mechanic rather than just a salesman trying to push my hand was very satisfied with my car and all the staff who I have dealt with I highly recomend north west autos and will personally be purchasing from them again when the time comes for an upgrade superb staff and a great choice of cars on site
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5
brilliant service
By karen s on 21 January 2017 | Purchase not verified
thanks for all tour help today made up with the car will definitely be going back in the future I would highly recommend buying a car from here very helpful and friendly staff could not do enough for us
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5
A BRINDLE
By ANNE B on 19 January 2017 | Purchase not verified
EXCELLENT SERVICE BACK FOR ANNUAL MOT CAR CAME BACK NICE AND SHINEY
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5
Outstanding service
By Jenny A on 18 January 2017 | Purchase not verified
Highly recommend North west autos, the staff are friendly, very helpful and do not push for a sale, they let you browse at ease and offer you a hot drink while you do. I bought my car back in January 2016 and it's been a very reliable car with no problems. I was given the free service and mot this year as promised and it passed with flying colours! We will be going back to these guys to have a look when my partner buys his car.
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5
5 star service
By Scott D on 10 January 2017 | Purchase not verified
Excellent company to do business with, put a deposit down as they were changing cam belt and water pump and doing full service and a new mot. Customer service top notch and helpful with any questions you have . Will defo use these again
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5
Very Good friendly Service
By Kev D on 23 December 2016 | Purchase not verified
My experience with Northwest Auto's has been fantastic From purchase to finance to sorting a small problem out after sales Thanks to everyone keep up the good work I would recommend to anyone looking to purchase a vehicle
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5
Excellent salesman
By Luke S on 17 December 2016 | Purchase not verified
The boys down at the garage leave you alone to decide what you are interested in. There is no pushing necessary they let the cars do the talking. Once you've shown an interest they couldn't do more to help with your decision and look after you all the way through.