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24-26 Canterbury St, Lanc, Blackburn, Lancashire, BB2 2HP
Telephone:
01254 658760 | 07590 633299

Customer reviews of North West Autos Blackburn

At North West Autos Blackburn - We pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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North West Autos Blackburn

North West Autos Blackburn
5
4.8

Based on 734 customer reviews

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  • 5

    Quick, easy and enjoyable

    By Ryan M on 01 April 2021 | Purchase not verified

    Excellent customer service from Jimmy and Abby, would recommend to anyone thinking of buying a new car!

    Reply from North West Autos Blackburn on 03/04/21

    Good morning, Thank you for your feedback, it was a pleasure to deal with you.


  • 5

    Excellent Service highly recommended!

    By Ryan M on 29 March 2021 | Purchase not verified

    Amazing service from Aby and the guys best car buying experience I've ever had can definitely recommend the guys over at North West Autos. Thanks again

    Reply from North West Autos Blackburn on 03/04/21

    Good morning, Thank you for your feedback.


  • 5

    Great car dealers and excellent customer service!

    By Ben R on 27 March 2021 | Purchase not verified

    This will be my 2nd time buying a car from North West Autos. Excellent customer service all the lads are very helpful and are always on the end of the phone to help with any issues. Myself and the rest of my family have used these guys on many occasions and always been happy with the cars. Bought a lovely mercedes last week and the car has been great. One slight issue after picking the car up but spoke to the lads and they got the car fixed and sorted the same day. Would recommend anyone.

    Reply from North West Autos Blackburn on 03/04/21

    Good morning, Thank you for your feedback, once again it was a pleasure to serve you and your family, we really appreciate and Thank You all for your business over the years.


  • 5

    Excellent Car Buying experience

    By James G on 18 March 2021 | Purchase not verified

    Really good car buying experience with North West Autos. From start to finish Abby and Jimmy kept me in the picture what was happening with the car. I went for home delivery which I paid extra for but for the inconvenience it would have caused me taking the day off work it was well worth it. The car came as described i couldn't be happier with it. I would highly recommend these guys, thank you team.


  • 5

    Pleasure to deal with NORTH WEST AUTO'S

    By Allan S on 15 March 2021 | Purchase not verified

    Bought a freelander 2 a fortnight ago and though its to early to have had any problems with the car , if my dealings with Jimmy and the rest of the staff when buying are anything to go by I shouldn't have any problems Travelled down from Glasgow and couldn't have been looked after any better .left some personel items in my trade in and they were posted up pronto , so cheers Jimmy and the NWA gang


  • 5

    THANK YOU FOR YOUR PROFESSIONAL SERVICE

    By Happy Customer H on 03 March 2021 | Purchase not verified

    Bought a car from these guys during Covid and couldn't be happier, they followed all the safety rules and delivered all their promises, had a minor issue after purchase and that was handled professionally, did have to wait a few days as they had no immediate workshop slots, but that was fine by us as our mate own a garage and there all fully booked up at the moment.


  • 5

    Pleasantly surprised

    By Bill S on 03 March 2021 | Purchase not verified

    A couple of small issues when picking up the car but they sorted them sharpish, But in general a pleasant easy transaction with a very well run, friendly business who do go that extra yard


  • 5

    NOT RECOMMENDED

    By Hassan S on 18 February 2021 | Purchase not verified

    WE BOUGHT CAR IN SEPTEMBER £11500 WHEN WE BUY CAR EVERYTHING IS FINE AND THEY NOT TOLD US SUN ROOF IS NOT WORKING AND WE PAY DEPOSIT AND THEY TOLD US FOR PICKUP AFTER 1 WEEK THEY CHECK THE CAR IF HAVE NY FAULT THEY FIX IT WE GAVE MORE THAN 1 WEEK WHEN I GO FOR PICK UP CAR THEY TOLD SUN ROOF NOT WORKING AND WE REPAIR FOR YOU WE TOOK THE CAR AFTER 2 DAYS CAR BREAKS ARE NOT WORKING I SEND MY CAR TO GARAGE FOR REPAIR I PAY MONEY FOR SEND MY CAR TO GARAGE NEXT DAY THEY TOLD TOOK BACK DONE AFTER 1 WEEK AGAIN BREAKS SAME PROBLEM THEY TOLD WE FIX FOR YOU BUT 3 WEEKS CAR STAND OUTSIDE MY HOUSE I CANT USE MY CAR THEY PICK CAR AFTER 3 WEEKS TOOK FOR REPAAIR AGAIN TOOK 2 TO 3 WEEK FOR REPAIR THE CAR WHEN I TOLD THEM WHEN REPAIR MY SUN ROOF SO THEY START MISBEHAING WITH ME AT PHONE AND SHOUTING AT ME WE BUY CAR IN SEPTEMBER TILL NOVEMBER I NOT USE MY CAR TOTAL 1 WEEK FROM SEPTEMBER I STILL WAIT FOR REPAIR MY SUNROOF NOW I WANT GIVE BACK MY CAR THEY OFFER ME £6000 WE USE ONLY 900MILS

    Reply from North West Autos Blackburn on 20/02/21

    Good morning, Please Verify your purchase as we have no recollection of this case.


  • 5

    Lexus is200

    By Jay O on 09 February 2021 | Purchase not verified

    First rate service, very helpful and great customer care. An amazing job with sorting things to work around my work schedule, and the lady who dealt with me on the day of collection couldn't do enough to help. Fantastic service and would reccomend to anyone. Great car also lol Lexus is200

    Reply from North West Autos Blackburn on 16/02/21

    Good morning, Thank You for your feedback.


  • 5

    Arrogant sales team

    By dougie P on 02 February 2021 | Purchase not verified

    Arrogant sales people. Over priced cars. Stay clear for your own sanity.

    Reply from North West Autos Blackburn on 16/02/21

    Good morning, We are sorry that you feel we offered you a 1 Star Service, all our sales staff undergo constant training to make sure that we maintain our Award Winning Customer Service, please contact me personally at aftersales@nwaltd.co.uk with your vehicle requirement and let us prove to you that we are Market Leaders for a reason, we thank you again for your Feedback.