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24-26 Canterbury St, Lanc, Blackburn, Lancashire, BB2 2HP
Telephone:
01254 658760 | 07590 633299

Customer reviews of North West Autos Blackburn

At North West Autos Blackburn - We pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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North West Autos Blackburn

North West Autos Blackburn
5
4.8

Based on 734 customer reviews

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  • 5

    A great place for a new car.

    By Anonymous on 15 June 2021 | Purchase not verified

    We found a great car and enjoyed impeccable service. Bash looked after everything and kept us informed every step of the way. So glad we found North West Autos - we'll be coming again!

    Reply from North West Autos Blackburn on 23/06/21

    Good morning, Thank you for your feedback.


  • 5

    Mini Countryman

    By Suleman R on 09 June 2021 | Purchase not verified

    I went to NWAB in Oct 2020, looking for a car for the Mrs (to do the school runs). Abi & Jimmy were very helpful with looking around the many cars the Mrs wanted to see, we probably looked at about 20 plus cars that day! Mrs liked a Mini Countryman that was at NWAB and Abi helped us with any queries we had. The staff at NWB were very helpful and not push at all (as other dealers!). NWAB allowed us to go for a test drive and Patrice came with us. Both myself and Mrs got to drive the car for a considerable time and distance. Mrs loved the Mini Countryman. It was a fantastic car that only had 1 owner from new and a full Bowker Mini service history (as with all the cars we looked at, at NWAB). Mrs decided that was the car for her and Patrice was extremely helpful with all the paperwork and arranged a date for when we were able to pick the car up. The Mrs and our little one was very excited when we went to pick up Mummy’s Mini. I have since then recommended NWAB to friends and family how have been car hunting. I will definitely be going back to NWAB when I upgrade my car.

    Reply from North West Autos Blackburn on 23/06/21

    Good morning, Thank you so much for your feedback, it was a pleasure to deal with you and your family and we hope the Mini has served you all well, we hope to see you again when you are ready to change.


  • 5

    warranty repair

    By Derek C on 09 June 2021 | Purchase not verified

    I would like to thank north west autos for sorting out a repair on my saab 93,I would especially like to thank Patrice for sorting it all out,she was a pleasure to deal with and i would say she,s a great asset to the company,it was a nice outcome and promptly sorted, thankyou.

    Reply from North West Autos Blackburn on 23/06/21

    Good morning, We are sorry to hear that you had an issue, the vehicle had to be outsourced to an independent, repairing partner that we use, unfortunately that did extend on the repair time and we apologize for that.


  • 5

    By Dean S on 08 June 2021 | Purchase not verified

    Bash was really pleasant and respectful no pressure to buy gave use the keys to look around the car on our own lovely car and takes the time to go through things with you would definitely recommend to anybody

    Reply from North West Autos Blackburn on 23/06/21

    Good morning, Thank you for your feedback.


  • 5

    Bought merc c class c250

    By Anonymous on 26 May 2021 | Purchase not verified

    Thanks to my brother bash who took care of our purchase at northwest autos Blackburn they treated us like family and there service was excellent, really welcoming family business knows what they are doing and car what I purchased is excellent would recommend to anyone. 👍🇧🇩

    Reply from North West Autos Blackburn on 28/05/21

    Good morning, thank you for your feedback, we hope you enjoy your new car.


  • 5

    Super guys

    By Mel S on 22 May 2021 | Purchase not verified

    Super experience very nice people to deal with would recommend to anyone great guys no hassle not pushy and very willing to help all you’re needs could not ask for a better experience buying a car thanks to all the guys

    Reply from North West Autos Blackburn on 28/05/21

    Good morning, thank you for your feedback.


  • 5

    5 +++++

    By Steve B on 20 May 2021 | Purchase not verified

    Bought a Merc 2 days ago . Outstanding service from the sales people. Very happy with the service I received very friendly nothing is to much trouble. Thankyou . Steve.

    Reply from North West Autos Blackburn on 28/05/21

    Good morning, Thank You for your Review.


  • 5

    VW Caddy - Great start to my new business.

    By Anonymous on 30 April 2021 | Purchase not verified

    Welcomed superbly and felt very very relaxed the moment I entered the showroom. we purchased a VW Caddy and the vehicle is emasculate actually, no I'd go as far as STUNNING. The service was faultless and trust me I'm a picky ******. Thankyou the van drives brilliant.

    Reply from North West Autos Blackburn on 01/05/21

    Good morning, thank you for your feedback, it was a pleasure to serve you, we hope you enjoy your new Van.


  • 5

    the best used car experience i've ever had (and i've had a few!).

    By Ian P on 10 April 2021 | Purchase not verified

    i visited this dealership recently to view a BMW with the intention of a "click and collect" deal, unfortunately the p/ex values were a little adrift of where i wanted/ needed to be and we couldn't strike a deal there and then. however this dealership and their staff was first class in their professionalism and preparation of vehicles. i would not hesitate in recommending them to anyone and would definitely travel in the future to purchase a vehicle from them. absolutely deserving of their ratings and reviews!

    Reply from North West Autos Blackburn on 15/04/21

    Good morning, Thank You for your feedback, we are sorry that we could not strike a deal with you, we hope you found the car of your choice and please visit us again when you are in the market.


  • 5

    My honest opinion

    By Steven B on 02 April 2021 | Purchase not verified

    These guys abbi and Jimmy are two great lads sorted everything out for me went for my car it was ready when they said I'm not jumping the gun but at the moment it's running beautifully I'm well happy with North West Auto thanks guys

    Reply from North West Autos Blackburn on 03/04/21

    Good morning, We hope you enjoy your new car. Thank you for your feedback, please recommend us to your family and friends.