Customer reviews of North West Autos Blackburn

By Christopher J on 27 May 2018 | Verified purchase

I was impressed with every aspect of my experience with them.

By Debbie G on 25 May 2018 | Verified purchase

I bought my RAV4 over the phone as I live 80 miles away and when collecting it was pleased to see it was exactly as described and very well cleaned. The salesman I dealt with was extremely pleasant and helpful. Two days after getting the car home the brake Caliper ceased on and the car had to be recovered an hours journey late at night, to my home and was repaired by my local garage. I spoke with the salesman about re-imbursenent for my costs for the repair as North West Autos policy is that the car must be returned to them for repair. However, as this was not possible, the salesman very kindly sent me a cheque to cover the cost of my repair. I have been very pleased with the level of service and commitment I have received from North West Autos and would recommend them.

By Sara S on 24 May 2018 | Verified purchase

the best car buying experience i have ever had. Gave the car a full service including timing belt water and pump. All the tyres were down to their last few thousand miles but were totally legal but they put on 4 new ones and a battery We got more than expected for our trade in and they delivered the car free of charge to Kendal

By Susan B on 16 May 2018 | Verified purchase

North West Autos Blackburn have a great range of cars to suit all tastes and pockets. From start to finish the staff were very helpful and we didn't at all feel pressurised into buying a car. Once we decided on a car nothing was too much trouble, One of the engineers came with us a test drive and he was really chatty and made us feel at ease. Even though they were very busy they managed to get the car MOT'd and serviced within a couple of days. We would definitely use them again.

By Andrew D on 16 May 2018 | Verified purchase

Initially very friendly and excellent customer service going above and beyond the call of duty. However after sales not so good , had problems where we had to return the vehicle for repair,and when we got it back it still wasnt right. Unfortunately its not just round the corner from liverpool so didnt bother taking it back again

By Wayne R on 16 May 2018 | Verified purchase

Friendly staff and very happy with my experience. 100% recommendable

By David W on 15 May 2018 | Verified purchase

Excellent service from start to finish, everything you would want from a car garage. would 100% recommend to anyone . Thanks to everyone at north west autos

By Barry P on 15 May 2018 | Verified purchase

Excellent service from everybody. The whole process was simple and we were guided all the way, by a friendly family team. We were able to buy a car that suited us better than the original car we went to see. A very comprhensive seletion of quality cars.

By Mark D on 14 May 2018 | Verified purchase

Easy to use and many cars to chose from. I found my dream car with just a few searches.

By Robert T on 14 May 2018 | Verified purchase

Nice and friendly staff, good cars with full service history and full mot.