Customer reviews of North West Autos Blackburn
At North West Autos Blackburn - We pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
North West Autos Blackburn
Based on 643 customer reviews
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5
Amazing Cars, Awesome Staff, Fantastic Service!!!
By Emma C on 16 November 2020 | Purchase not verified
Do not buy a car from anywhere else until you have checked out these guys!!! Fantastic selection, quality cars and a customer service that is scond to none. We bought from NW Auto's and we won't go anywhere else now. Nothing is too much trouble and the whole experience from start to finish was easy and stress free. Thanks Kam and the team x
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5
They Really Do Go The Extra Mile.......
By Samantha J on 08 November 2020 | Purchase not verified
I collected my car just after lockdown kicked in & was advised to make an appointment prior to collection due to new gov guidelines. as this was my first car i didnt know what to expect so they give me great detail when i spoke to them & also sent me a video of the car inside & out. they prepped the car giving it a service & mot which put a huge smile on my face & when i went to collect i noticed that the car had also been sanitised, looking clean & smelling of disinfectant which gave me great satisfaction. i would highly recommend this garage as the customer service & quality of cars are to a excellent standard & really do go THE EXTRA MILE.. Thanks guys & will hope to see you again in the future.
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5
5 star Service!!
By Sonia I on 08 November 2020 | Purchase not verified
I purchased a Golf via Click & Collect . I was sent a video link of the car and comprehensive detail. Collected the car 3 days later smelling of disinfectant...gave me peace of mind that the garage are doing all they can to ensure customer safety during this pandemic. Very happy with my car and the service, will defo be back when we are due a upgrade!
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5
Brilliant
By Andy H on 07 November 2020 | Purchase not verified
Buying a car from these guy is single handedly the best experience I've had buying a car. Even with all the covid-19 guidelines 10\10 would recommend
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5
First Class Service
By Jim M on 07 November 2020 | Purchase not verified
Excellent service from start to finish. Very professional and car was described accurately. A pleasure dealing with you and will be back for the next car that my Mrs is looking for.
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5
Prompt, polite service
By karen O on 06 November 2020 | Purchase not verified
Wow! What a prompt and polite service. I had no sooner made a phone call to NWAB than the friendly sales rep had sorted my new car out for me. In these difficult times of Covid19 she explained the process and reassured me that my purchase would be handled appropriately. Really pleased!
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5
Great Service
By Anthony M on 06 November 2020 | Purchase not verified
Great Service, would definitely recommend them friends and family.
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5
Vehicle enquiry
By John R on 05 November 2020 | Purchase not verified
Called to enquire about a buying a vehicle. I was genuinely serious about buying this car. The salesman promised he would call me back within half an hour. Three days later still waiting, nothing more infuriating .
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5
Audi TT Quattro with red leather interior!!!😍
By Lisa C on 30 October 2020 | Purchase not verified
Thanks for the fantastic service we received at North West Autos. I absolutely love my beautiful Audi TT !!!! I will definitely recommend you guys to friends and family !!! Great test drive too on motorway !!!
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5
What customer service
By Ged F on 23 October 2020 | Purchase not verified
The worst customer service I have ever experienced came from my trying to purchase a jaguar car from them, I bought the car on Thursday last week they told me my purchase would be ready for collection today 23/10/20 ( eight days later) so I thought ok I’m not going to rush them so I agreed to today being my collection date, I rang Thursday to check everything was fine, it wasn’t, they rang me back and said the car might not be ready fri morning but might be Fri afternoon, my wife then rang this morning they said I might be ready sat so I told my wife to tell them I’ll collect it Monday so I’m not rushing them they have rang me again tonight to tell me the car won’t be ready on Monday either, I’ve never been dealt this with this poorly by any company in my whole life,, I’m so glad I’ve chosen to pull out of this deal because if they are this unreliable when purchasing the car imagine how bad they’d be if anything was wrong with the car after I bought it !!!