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Customer reviews of North West Autos Blackburn

At North West Autos Blackburn - We pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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North West Autos Blackburn

North West Autos Blackburn
5
4.9

Based on 565 customer reviews

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  • 5

    The nicest guys.

    By Robert H on 08 February 2016 | Verified purchase

    From start to finish this company is friendly efficient and a pleasure to buy from. A busy dealer but you can see why. Thanks especially to kam.

    Reply from North West Autos Blackburn on 21/08/19

    We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience.


  • 5

    Best in area

    By Paul S on 01 February 2016 | Verified purchase

    The quality and choice of cars is superb. The service is second to none. If you are coming to buy a car, go here first.

    Reply from North West Autos Blackburn on 21/08/19

    We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience.


  • 5

    Thanks alot for the grate service !!!

    By Yam J on 01 February 2016 | Verified purchase

    Just a fue words to say, meany thanks to north west auto for helping me find the right car for me .. Very welcoming / frendly ..Absolute amazing car love it !!


  • 5

    Very friendly garage

    By Rex L on 01 February 2016 | Verified purchase

    As above.

    Reply from North West Autos Blackburn on 21/08/19

    We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience.


  • 5

    Very helpful

    By Stephen B on 01 February 2016 | Verified purchase

    Very helpful and friendly staff. Quick and easy transaction.

    Reply from North West Autos Blackburn on 21/08/19

    We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience.


  • 5

    Impressed and highly recommended! !

    By Sharon T on 31 January 2016 | Verified purchase

    Was a pleasant experience the guys couldn't do enough for you. Whilst waiting for finance to clear would have preferred the vehicle ready for that day rather than a few days later but they r really busy and the workshop was preparing all cars to a high standard. They found fault on car and were really honest and repaired it at no extra cost to me when they could have said nothing and let me drive away. Would definitely recommend these guys xx

    Reply from North West Autos Blackburn on 21/08/19

    We try to follow our motto and “Go that extra mile”


  • 5

    Brilliant car buying experience

    By Leonard M on 30 January 2016 | Verified purchase

    Excellent customer service, wide range of vehicles to choose from, will definitely go back again in the future

    Reply from North West Autos Blackburn on 21/08/19

    We are committed to giving the best buyer experience, Hope you call again next time you need a car.


  • 5

    Super service from start to finish.

    By Peter K on 06 November 2015 | Verified purchase

    Lots of cars, good prices and a friendly atmosphere.


  • 5

    Audi A3 2.0 T FSi Quattro

    By Mark C on 19 September 2015 | Verified purchase

    Upon purchasing a vehicle at North West autos, I'm happy to say that my overal experience as been a stress free one, with all staff working meticulously for a successful conclusion, as a customer that's all I wanted and that's what I received, good quality of service was delivered to me. Thank you guys!

    Reply from North West Autos Blackburn on 21/08/19

    We are committed to giving the best buyer experience, Hope you call again next time you need a car.


  • 5

    Very delussive service

    By S W on 24 January 2020 | Purchase not verified

    My experience was a very unpleasant one as the car I bought was not as good as advertised.

    Reply from North West Autos Blackburn on 25/01/20

    Good morning, Thank You for your feedback, we are very sorry to hear that you had a Poor Customer Experience, as a dealer that won a "Car Guru Dealer Of The Year Award" we are very surprised that you claim to have been sold a mis-described product, our Sales Manager personally appraises every vehicle that comes in stock and advertises them, he is fully aware of the "False Descriptions Act" and we follow every Law set during our professional conduct. Please supply me with your purchase details and we will fully investigate your claim and rectify any issues that are incorrect or require attention. Once again we apologize for the inconvenience and hope your next visit to the dealership will be a true reflection of the Award Winning Service we offer all our customers.