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Customer reviews of North West Autos Blackburn

At North West Autos Blackburn - We pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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North West Autos Blackburn

North West Autos Blackburn
5
4.9

Based on 550 customer reviews

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  • 5

    new to me

    By mark C on 25 August 2019 | Purchase not verified

    bought a 64 plate golf estate picked up car to day no jack in boot one phone call soon sorted 3rd car we have bought from north west auto that says something pleased with all other cars so no reason not to be with this one thanks boys

    Reply from North West Autos Blackburn on 25/08/19

    Good morning Sir, Thank you for your kind words, it was a pleasure to help you with the Jack issue yesterday, we thank you for this and your previous Business and hope you will recommend us to your Friends and Family.


  • 5

    Helpful, friendly and professional sales team

    By Joanne W on 11 August 2019 | Purchase not verified

    North West Autos Blackurn have a fantastic range of cars and provide a professional and friendly sales service. Their sales team are helpful without being pushy and really take pride in their work. We are very pleased with the car we purchased and how easy the process was. We would be happy to recommend North West Autos Blackburn and will definitely be returning customers. Thank you to the NWAB team!

    Reply from North West Autos Blackburn on 21/08/19

    We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience.


  • 5

    Another great deal from North West Autos !

    By Andrew W on 21 July 2019 | Purchase not verified

    All car dealerships should be like this, a great team of guys who do go that extra mile ! 3rd car our family have bought in the last year or so , all have been well prepared and ready on time. I`m sure we will be coming here again.

    Reply from North West Autos Blackburn on 21/08/19

    We try to follow our motto and “Go that extra mile”


  • 5

    A Great Big Thumbs UP :)

    By John S on 19 July 2019 | Purchase not verified

    Well, what can I say! This company, the employees within it are out of this world and spectacular . They are always there to lend a hand and deal with every issue, question or request of mine without hesitation. I am extremely happy with the level of customer service I received and I am defiantly happy with the purchase I made. This company is one which I will recommend to family and friends. I am first and foremost grateful and thankful to everyone (Imran, Jimmy, The Mechanical Team and anyone else not-mentioned) Especially Kamran in aftersales who looked after me throughout my journey resulting in myself finding a friend!! Also, a quick shout out to Abby in sales who put our minds at ease and got us the best possible deal, making us feel comfortable. I personally value their integrity, dedication and commitment as well as loyalty. A very very well run family firm!! Thanks Guys, Much appreciated!! ..John Sands..

    Reply from North West Autos Blackburn on 21/08/19

    We try to follow our motto and “Go that extra mile”


  • 5

    vauxhall insignia

    By trevor H on 17 July 2019 | Purchase not verified

    first class service..everything the vehicle needed was done.excellent hand over.would highly recommend..

    Reply from North West Autos Blackburn on 21/08/19

    Thank you for your kind words.


  • 5

    Fantastic service.

    By Peter G on 06 June 2019 | Purchase not verified

    Excellent service all round. Nothing too much trouble. Have driven the car for a month now without any issues. Buying made easy, highly recommended.

    Reply from North West Autos Blackburn on 21/08/19

    Thank you for your kind words.


  • 5

    First Class Sales & Aftersales

    By Steve W on 01 June 2019 | Purchase not verified

    So I definitely owe this place a review. From start to finish the sale experience was excellent. The team here are great people who clearly have a great passion for what they do and pride themselves on giving exemplary customer service. The vehicle was provided on time on the agreed date with the agreed items completed and valeted to a high standard. 3 months on the vehicle had developed a coolant leak. Now I found that the aftersales was just as good as the sales. The team were more than happy to book the vehicle in. The repair was completed and regular updates came from the team. I can't recommend Norh West Autos enough and will definitely return when I'm ready to renew the vehicle. Thanks

    Reply from North West Autos Blackburn on 21/08/19

    Thank you for your kind words.


  • 5

    Great team but I got unlucky with a lemon

    By Tom P on 01 June 2019 | Purchase not verified

    Very friendly bunch of guys. No pressure sales and happy to spend time and make sure you are comfortable. The car however not so great... I had travelled 6 hours by train to pickup the car. On the test drive it was clear that the engine was running rough and acknowledged by salesman that you needed to drive it in a certain way. I was a bit boxed in and couldn't cancel my plans so after much differing bought the car anyway. Some of the paintwork issues and broken reversing sensors that I didn't spot at the time were fixed by NWAB on a subsequent visit but not the rough engine and gearbox problems and too far for me to keep coming back. To be fair, the rough running problem is a little subjective but makes the car difficult to sell on now. In general they genuinely seemed to want to help but I wouldn't buy a car unseen again from a garage so far away.

    Reply from North West Autos Blackburn on 21/08/19

    Thank you for your kind words.


  • 5

    Audi TT TDI

    By David F on 21 May 2019 | Purchase not verified

    From the moment I arrived I guess they are very busy most of the time, not once was I ignored by staff. They were so welcoming and its very rare these days people actually really care about service and their work. When the time was right I purchased the car I love with little fuss. Thank you

    Reply from North West Autos Blackburn on 21/08/19

    Thank you for your kind words.


  • 5

    Fantastic Service

    By Jen R on 23 March 2019 | Purchase not verified

    Fantastic purchase experience. I would like to pass on specific "thanks" to After Sales Team Imran, I had a small issue with my freshly purchased car, after speaking with him the repair was arranged promptly and he provided great customer service and was very helpful & polite. Thanks to all who I dealt with at North West Auto's.

    Reply from North West Autos Blackburn on 21/08/19

    We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile”