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24-26 Canterbury St, Lanc, Blackburn, Lancashire, BB2 2HP
01254 658760 | 07590 633299

Customer reviews of North West Autos Blackburn

At North West Autos Blackburn - We pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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North West Autos Blackburn

North West Autos Blackburn

Based on 734 customer reviews

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  • 5

    Top Marks to the lads.

    By David N on 23 October 2016 | Verified purchase

    When we arrived at North West Autos Blackburn, we were greeted with friendliness, smiles and helpfulness as usual as we have been customers of theirs for a good number of years. we have always had a great time looking for the car we wanted. The brothers Jimmy, Kam and Abbi could not do more for us, than what they have, even this time when we purchased a Nissan Almera. We even have a good laugh. Keep up the great work Lads you deserve it. Thank you so very much for your help.

  • 5

    Lovely executive family car

    By David L on 23 October 2016 | Verified purchase

    Excellent service,attention to detail , made to feel welcome , after sale supports

  • 5

    Good service but check your car..

    By Gary G on 20 October 2016 | Verified purchase

    I have now had my car about 10 days, the garage had 10 days before that to get the car checked and prepared for me to pick it up. The day after I had picked the car up I noticed the door panel on the drivers side had a bolt missing, the air intake under the bonnet was broken and the heater was only working on number 4, as the resistor was broke. They have fixed all this at their own expense but these are things that should of been picked up during the 10 days they had the car and certainly after the final mechanical check all cars get. I got an fair deal in my part exchange. Would I use them again?.... Yes but I would thoroughly check the car over before I drove the 2 hours home.

    Reply from North West Autos Blackburn on 21/10/16

    Good afternoon Mr Giles, Thank you so much for your feed back and the 4 Star Review and we apologize once again for the minor issues that were rectified very quickly for you, under our PDI scan we check all the major components of the vehicles and carry out a full service including a cam belt kit/water pump change as standard, we also scan the vehicles for accident damage but unfortunately inner door retaining bolts are not on the list unless the panel is blatantly loose upon a visual inspection (however these bolts have now been added to the check list), to keep customer satisfaction to a high level Management agreed to pay out almost £200 to your chosen garage for the repair of the heater resister issue (as per our conversation they did take advantage and the costings should have been a fraction of this). We have learnt and amended our check list with your feedback and hope this type of issue does not happen again and thank you for your feed back.

  • 5

    Long way for a nice car.

    By Luke D on 19 October 2016 | Verified purchase

    A lot of nice cars, helpful guys. Love my new car.

  • 5

    Excellent service

    By Ismail R on 17 October 2016 | Verified purchase

    Excellent service through the sales process, the cars are well presented, the staff are helpful and the cars are thoroughly inspected prior to delivery

  • 5

    Simon & Lisa, cumbria. Excellent

    By Simon G on 16 October 2016 | Verified purchase

    The team at North West automobiles in Blackburn were fantastic to deal with. We travelled 2 hours to buy the car and was well worth it, the car was exactly as they had described it over the phone. We are delighted with our purchase. If you are looking for a used car I can definitely recommend talking to the north west autos and viewing their stock before buying elsewhere.

  • 5

    Smooth purchase

    By Alan B on 16 October 2016 | Verified purchase

    Excellent from start to picking up the vehicle. I was searching for a VW beetle for my wife and North West Autos had what I needed. I travelled from Northern Ireland being kept up to date by jimmy. The car was MOT'd and mechanically sound and the professionalism and facilities on site are excellent. Would thoroughly reccomend this business. A wide range of used quality motors all reasonably priced and in pristine condition.

  • 5

    North West Autos, Blackburn

    By John P on 16 October 2016 | Verified purchase

    Delighted with the service and car I bought from North West Autos. All the staff were friendly and helpful. A great set of Guys. I would recommend N.W.Autos to anyone. And the car ? first class could not wish for better. Many thanks to you all. John Petherbridge

  • 5

    Friendly, honest & reputable.

    By Matthew R on 16 October 2016 | Verified purchase

    Hassle free sales service. Staff are extremely helpful and are lead by a desire to build and protect their reputation. As a buyer this is very reassuring.

  • 5


    By Scott W on 15 October 2016 | Verified purchase

    Excellent,very helpful great people highly recommend.