Customer reviews of North West Autos Blackburn

By Georgia W on 08 January 2017 | Verified purchase

Really pleasant experience with North West Autos. It was a hassle free sales service, as I never felt rushed or pressured. There are a great range of used cars, all in which are in excellent quality. Brilliant customer service from Jimmy, he went that extra mile and couldn't do enough for us. I purchased a Volkswagen Fox, in which was in good condition considering it was 10 years old. Thoroughly pleased with the experience, and couldn't recommend this garage enough. Thankyou!

By Ashley W on 08 January 2017 | Verified purchase

2nd time round with northwest autos, customer service has to be one of the best. Always going the extra mile to make sure customers are happy. Thanks again northwest autos team

By Andrew D on 02 January 2017 | Verified purchase

Hassle free viewing, good range of vehicles and courteous/helpful staff. Very pleased with the new purchase!

By Kevan S on 02 January 2017 | Verified purchase

I would thoroughly recommend North West Autos of Blackburn. Fantastic service from Jimmy, couldn't do enough for me. Highly delighted with the car I bought from them. They insisted on servicing it before letting me have it, even though the service book showed it had been serviced only 2000 miles ago.

By John I on 02 January 2017 | Verified purchase

I saw a car I wanted on Autotrader, and obtained a trade in value from you of about £2,500. When I telephoned with a view to getting more details of a car I was interested, I got a poor response, in that the sales person was not able to provide the details I wanted, eg the detailed history and the condition of the bodywork.. I phoed again on the following day to get the same response, followed up by an email telling me that they did not want to buy my car. I sent a complaining email, and a third person, Kameron, phoned to say he would look at the car, and he took the trouble to get the details I wanted for the car I was interested in. I visited the showroom, and despite a very low offer for my car (£1400), did a deal with them. As far as I can tell, the car is in mechanically good order, but I was disappointed by the condition of the car. The interior was dirty, despite having been valeted, and the exterior was shiny, but smothered in a very greasy wax which is now streaky.

By Errol E on 22 December 2016 | Verified purchase

It's nice to buy a car from a friendly honest car dealers

By Thomas M on 22 December 2016 | Verified purchase

This garage has given me the most stress free experience of buying a car. I bought my car before I had read all the positive reviews but I can honestly say they are thoroughly deserved. Jimmy was a breath of fresh air. He did everything he said he would when he said he would. I called into this garage on the off chance and I'm glad I did because they are a perfect exAmple of proffesionalism. Well presented cars and friendly staff and most ofvall no hard sell. Jimmy couldn't do enough for us and as a result I'll probably be coming back here for my next car.

By Sara M on 18 December 2016 | Verified purchase

Aby and the team went above and beyond for me, get your next car from here you will not be disappointed, Thank you all so much!

By Matthew B on 11 December 2016 | Verified purchase

A genuinely great experience. Every car these guys sell is treated properly whether a cheap runabout or something more expensive. Test drives not a problem and you can see cars being worked on in plain view so you can see their competence. Got a warranty and a years RAC breakdown, I'll be coming straight back here for another car in future.

By Hamit E on 05 December 2016 | Verified purchase

Hi My experience with Northwestautos I wanted to buy a car as much as without hassle with new car for my wife since I don't have time and experience to deal with repairs shops. When I visited Northwestautos they were very friendly, honest, helpful, and knowledgeable that exactly want I want from dealer. they answered all my questions honestly and handled the transaction speedily and efficiently. I went to this dealership first to purchase the vehicle and didn't need to visit any other dealer because I relied on their honesty and they brought more than I expected like replacing discs too, which was not part of the deal. They gave me full package help to drive my car on the road safely for example for MOT, road tax, insurance as well. Thank you for their great support. regards hamit