Customer reviews of North West Autos Blackburn

By ELAINE W on 22 June 2016 | Verified purchase

All the staff were friendly and helpful. No hard sell but there if you had a question.

By Dawn E on 19 June 2016 | Verified purchase

I found my experience with NWA Blackburn very pleasant and satisfying from the moment I stepped into the store I was greeted by a pleasant valet who pointed me in the right direction to a guy called Jimmy who found my Mrs a very suitable and reliable car and would reccomend then to anyone wishing to buy a car

By Nathan A on 19 June 2016 | Verified purchase

Very helpful staff, took a while to get someone to help but they said they had little staff in that day, sorted out a test drive and the details of sale in little under three hours, great car and great company

By Daniel P on 19 June 2016 | Verified purchase

cant fault them the service was excellent good to deal with nothing was to much trouble

By Paul M on 19 June 2016 | Verified purchase

We received a very professional service. All the guys were excellent and there was no pressure put on us at all. The car was supplied fully serviced and mot'd. All the cars I saw were immaculate! I definitely will be returning for my next cst

By Hannah L on 14 June 2016 | Verified purchase

All the staff were lovely and extremely helpful. I am very happy with my purchase, the car is perfect for my extending family. My only disappointment would be, the inside of the car was filthy when we finally picked it up. My partner spent over an hour cleaning it when we arrived home.

Reply from North West Autos Blackburn on 21/06/16

So sorry Hannah for the inconvenience, we pride ourselves on every aspect of the job and have clearly let you down on one of our fundamentals, the next time your vehicle requires a clean please come down to the garage and we will give it a complimentary valet and have a bunch of flowers ready for you upon collection.

By Stephen B on 14 June 2016 | Verified purchase

brilliant service couldnt have been more comfortable to buy our new family car from than with Northwest autos

By Jonathan Rae B on 14 June 2016 | Verified purchase

In almost 50 years of driving I have used many Used Car Dealers and North West Autos is the best I've come across. Excellent range of cars, under cover and the best service I've found.

By Anthony M on 08 June 2016 | Verified purchase

Good choice of cars, no pushy sales men, very very helpfully. Would highly recommend these guys to anyone.

By Robert G on 06 June 2016 | Verified purchase

I was told the car would be valeted and it wasn't valeted there was sweet papers stuffed in back passenger seat ash tray and a downloaded map of wales under drivers seat also when I opened passenger back door reflector fell of

Reply from North West Autos Blackburn on 21/06/16

So sorry for the inconvenience, please accept this as an apology from the staff at North West autos blackburn, we pride ourselves and in all aspects of work and have clearly let you down on this occasion, at your convenience please come down to the garage for a full interior re clean at your convenience.