Customer reviews of North West Autos Blackburn

By Hannah L on 14 June 2016 | Verified purchase

All the staff were lovely and extremely helpful. I am very happy with my purchase, the car is perfect for my extending family. My only disappointment would be, the inside of the car was filthy when we finally picked it up. My partner spent over an hour cleaning it when we arrived home.

Reply from North West Autos Blackburn on 21/06/16

So sorry Hannah for the inconvenience, we pride ourselves on every aspect of the job and have clearly let you down on one of our fundamentals, the next time your vehicle requires a clean please come down to the garage and we will give it a complimentary valet and have a bunch of flowers ready for you upon collection.

By Stephen B on 14 June 2016 | Verified purchase

brilliant service couldnt have been more comfortable to buy our new family car from than with Northwest autos

By Jonathan Rae B on 14 June 2016 | Verified purchase

In almost 50 years of driving I have used many Used Car Dealers and North West Autos is the best I've come across. Excellent range of cars, under cover and the best service I've found.

By Anthony M on 08 June 2016 | Verified purchase

Good choice of cars, no pushy sales men, very very helpfully. Would highly recommend these guys to anyone.

By Robert G on 06 June 2016 | Verified purchase

I was told the car would be valeted and it wasn't valeted there was sweet papers stuffed in back passenger seat ash tray and a downloaded map of wales under drivers seat also when I opened passenger back door reflector fell of

Reply from North West Autos Blackburn on 21/06/16

So sorry for the inconvenience, please accept this as an apology from the staff at North West autos blackburn, we pride ourselves and in all aspects of work and have clearly let you down on this occasion, at your convenience please come down to the garage for a full interior re clean at your convenience.

By Philip M on 04 June 2016 | Verified purchase

I needed a quick car for the next 12 months for work. After lots of looking around I saw tidy Mazda 6 at North West Autos. What can i say? Great customer service...super friendly and helpful staff...superb selection vehicles...car was ready earlier than expected, with new MOT, super clean, and free breakdown cover...will use them again...Superb!

By Deborah B on 03 June 2016 | Verified purchase

Recently bought a car from here, fantastic people. So polite and friendly and helpful, highly recommended. Great buying experience from start to finish.

By Brendan A on 01 June 2016 | Verified purchase

Last friday, and Thursday I dealt with Northwest Autos -Blackburn buying a Nissan X-trail and part exchanging a Citreon C3 Picasso. I wanted a quick turnaround as wished the whole transaction to go through on Friday. Throughout my entire dealings with them I found them very good to deal with, they were polite and upfront and I am very happy with the deal I got for what is a very good condition vehicle. They talked me through and explained each part of the process and very clear and open. I was very impressed with both the service and MOT department and all the people we dealt with on the shop floor. Most important I am happy with the vehicle I purchased.

By Javid P on 29 May 2016 | Verified purchase

Friendly people great customer service top speck motors

By Sara M on 25 May 2016 | Verified purchase

Omg well what can I say apart from what a great set of people from start to finish of buying my car they were there to answer any questions I had such a friendly team . I will defiantly recommend them an use them again thanks for everything guys