Customer reviews of North West Autos Blackburn

By Simon G on 22 September 2016 | Verified purchase

Excellent costumer service ,great car at the right price . Very professional outfit. I bought an Audi A4.

By Mark M on 16 September 2016 | Verified purchase

Excellent service at initial purchase of Range Rover by salesman Jimmy,i am very happy to recommend to family and friends.I will definitely go back to North West Autos as a first port of call to look for any future vehicle. A problem I experienced with car (no fault of NWA) was dealt with in a prompt ,professional and satisfactory manner by Kam

By Andrew D on 15 September 2016 | Verified purchase

We have just bought a car from North West Autos and we are extremely happy with the vehicle. The customer service and communication was exceptional. The vast choice of cars in stock was immense. The staff who work there are a credit to their manager and are very polite and knowledgable. We would highly recommend this company.

By Neil B on 13 September 2016 | Verified purchase

Would use again, had the perfect car and staff are not pushy and happy to help and answer any questions u have.

By Philip B on 06 September 2016 | Verified purchase

Initial communication was by email and this convinced me it was worth the 150mile round trip. The whole sales experience was excellent. No high pressure sales men but enough contact to make you feel wanted and appreciated. The vehicle I purchased needed one alloy wheel refurbishing, when I collected the car I discovered that the other front alloy had been refurbished as a surprise! A dealer that goes the extra mile is worth travelling the extra mile to deal with. 5 star service.

By Ian M on 06 September 2016 | Verified purchase

service excellant,the people at north west are fantastic,couldnt have asked for more.thank you aby and staff

By Alan C on 25 August 2016 | Verified purchase

Excellent customer service and overall good experience. They are no admin fees and are FAC approved. I was not hassled and was given all the time I wanted to thoroughly examine the car and paperwork/history. When I was satisfied I took the car for a test drive and following that put down a deposit. I collected the car roughly 2 weeks later with a good set of tyres, a new cam belt, water pump, free 3months RAC warranty and RAC recovery assistance(anywhere in the UK). The car is still running smooth with no issues.

By Ian W on 25 August 2016 | Verified purchase

Excellent all round service kam was very helpful

By Lynne R on 24 August 2016 | Verified purchase

Fantastic company to deal with. In my experience they go the extra mile to ensure you drive away with 100% happy with your vehicle. I have found it difficult to find a second hand car dealer to trust in the past but North West Autos will absolutely be a dealer I will return to time after time again.

By Nita H on 23 August 2016 | Verified purchase

Northwest Motors provded me with an excellent buying experience. Their service was friendly, efficient and economic. The Car was prepared very well, everything you might expect from an extremely professional company. I would happily purchase another car for them, and probably will.