Customer reviews of North West Autos Blackburn

By Susan W on 21 September 2017 | Verified purchase

Brilliant, large range of vehicles in our price range, no hassle, no pressure, Knowledgeable and friendly but not pushy. Our salesman was great, turned an experience I was dreading into a dream .

By Dawn H on 21 September 2017 | Verified purchase

2nd vehicle from these guys. The car was not valeted on pick up but took it back two days after and they give it the works. They are straight forward to deal with.

By Paul R on 18 September 2017 | Verified purchase

Very friendly staff, providing excellent service. The best car buying experience I have ever had.

By Paul D on 17 September 2017 | Verified purchase

Went into north west autos to pick up my car Aby was on the phone to a customer so I waited until he came off the phone he asked me into the office asked if I'd like a tea coffee or something else whilst he went to get the car jimmy was in the other office sorting out paperwork went out for a test drive and back to the office filled all the paperwork in taxed the car and then left was told car has had a new water pump fitted with 12 months warranty 4 new tires and a full service very happy with garage

By Samantha D on 17 September 2017 | Verified purchase

Excellent service, very friendly staff, managed to pick up my car earlier than expected

By Robert M on 17 September 2017 | Verified purchase

The service was brilliant the staff were were helpfull and the car was serviced as described

By Michael W on 09 September 2017 | Verified purchase

Absolutely fantastic great dealership and real down to earth people

By Sarah O on 29 August 2017 | Verified purchase

This was my 10th car purchase from a dealer, and it was by far the easiest. I found the car I wanted on Autotrader, I called and placed a deposit. I was informed that some minor (common) work would be performed on the car, as well as a MOT, before I purchased the car. When I arrived, the car was ready for a test drive, and within an hour I was on my way home in it. I felt comfortable purchasing from North West Autos - due to their reputation, their affiliations with equally reputable companies, the warranties that come with the car; and the fact that they were upfront from the get go about what servicing the car needed, and would be getting prior to purchasing. There was no pressure (but when I want something - I get it...so they didn't need to convince me!) and I just really liked the business over all. We will be needing a second car soon; and with the extensive inventory North West has, I see no reason to look anywhere else. Thank you Aby!

By Alex K on 28 August 2017 | Verified purchase

If I could give this company 10 stars I would , saw the car I liked called them on the Tuesday and the car was ready on the Thursday, I travelled down from Scotland to collect it had to wait till it got the full engine service,another mini valet and a fresh year's mot, everyone was so nice , the old fashioned customer service that you don't find anymore , if you see the car you want don't be afraid to use this garage , when it's time to change I won't even look elsewhere for my next car.

By Alexander B on 27 August 2017 | Verified purchase

From the outset NWA provided a professional and friendly service, example fixed by a faultless visit to their premises to conclude the deal and pick up the car. Good customer interface throughout.