Customer reviews of North West Autos Blackburn

By Sarah O on 29 August 2017 | Verified purchase

This was my 10th car purchase from a dealer, and it was by far the easiest. I found the car I wanted on Autotrader, I called and placed a deposit. I was informed that some minor (common) work would be performed on the car, as well as a MOT, before I purchased the car. When I arrived, the car was ready for a test drive, and within an hour I was on my way home in it. I felt comfortable purchasing from North West Autos - due to their reputation, their affiliations with equally reputable companies, the warranties that come with the car; and the fact that they were upfront from the get go about what servicing the car needed, and would be getting prior to purchasing. There was no pressure (but when I want something - I get it...so they didn't need to convince me!) and I just really liked the business over all. We will be needing a second car soon; and with the extensive inventory North West has, I see no reason to look anywhere else. Thank you Aby!

By Alex K on 28 August 2017 | Verified purchase

If I could give this company 10 stars I would , saw the car I liked called them on the Tuesday and the car was ready on the Thursday, I travelled down from Scotland to collect it had to wait till it got the full engine service,another mini valet and a fresh year's mot, everyone was so nice , the old fashioned customer service that you don't find anymore , if you see the car you want don't be afraid to use this garage , when it's time to change I won't even look elsewhere for my next car.

By Alexander B on 27 August 2017 | Verified purchase

From the outset NWA provided a professional and friendly service, example fixed by a faultless visit to their premises to conclude the deal and pick up the car. Good customer interface throughout.

By Nicola D on 26 August 2017 | Verified purchase

Professional service. You can walk around North West Autos and have a look at all the cars without feeling pressured by salesmen. I test drove the car I bought and the staff were able to answer any questions I had. I would recommend them.

By Zeki M on 23 August 2017 | Verified purchase

My purchase here was simple. I saw a car I liked the look of on auto trader visited for a test drive and was happy with the car. Agreed to buy the car and Jimmy knocked a little bit off for me and so all was happy. They sent my car through an mot for me even though it still had 5 months remaining on its current mot. Did an oil service and gave the car a valet. It needed nothing from its pdi so I was able to collect in 2 days. Overall I was very happy with the service I received and the car so far has been great plus I have the free 12 month rac breakdown cover and 3 month rac warranty provided by them. Would I recommend them? Yes I would as someone who has purchased many cars from many places over the years from small businesses to big car dealerships north west autos is one of the good ones and I will definatley have no hesitation in returning when I'm making my next car purchase. A+ from me.

By Kieran A on 20 August 2017 | Verified purchase

Friendly and helpful staff, great cars, great service and per sale advice and servicing.

By Anita S on 13 August 2017 | Verified purchase

Outstanding service Outstanding customer service Amazingly helpful staff I would highly recommend North West Autos Blackburn ¿

By Jakob David W on 04 August 2017 | Verified purchase

Good value vehicle, lots of work completed on it as part of the price with it ready to go perfectly on the road on collection, only reason it's not a 5 star is that there was quite a long wait on collection of the vehicle for me to be attended to. However when a member of staff did come and start the handover it was quick and easy with friendly service

By Paul M on 01 August 2017 | Verified purchase

Everybody was very helpful and friendly. Everything that was to be done was done efficiently. After picking a car we picked it up a week later after everything was done. They kept in touch to keep me up to date. I will definitely go there again.

By Claire H on 31 July 2017 | Verified purchase

I found buying a car here a really good experience. They were friendly, helpful and I came away feeling like both parties had got a fair deal. Would definitely recommend.