Customer reviews of North West Autos Blackburn

By Rod F on 24 September 2017 | Verified purchase

Really a fantastic experience. Went in one Saturday and had a browse of the cars. Was refreshing to find that no one was hard selling me any of the cars and I eventually found one I liked. I put a deposit down and returned the next weekend. When I walked in, the same guy greeted me with a smile, remembering my name and which car I was there for! The car had had its cam belt, fan belt, two brake pads and two filters replaced in their free MOT, plus a clean and wax. Overall a 100% stress free purchase, and the car is running beautifully. Totally worth it.

By Rebecca H on 22 September 2017 | Verified purchase

Bought a Audi a4 from this garage the staff are really helpful friendly and can't do enough to help you no pushy sales men hassling you I would highly recommend this garage to anyone

By Susan W on 21 September 2017 | Verified purchase

Brilliant, large range of vehicles in our price range, no hassle, no pressure, Knowledgeable and friendly but not pushy. Our salesman was great, turned an experience I was dreading into a dream .

By Dawn H on 21 September 2017 | Verified purchase

2nd vehicle from these guys. The car was not valeted on pick up but took it back two days after and they give it the works. They are straight forward to deal with.

By Paul R on 18 September 2017 | Verified purchase

Very friendly staff, providing excellent service. The best car buying experience I have ever had.

By Paul D on 17 September 2017 | Verified purchase

Went into north west autos to pick up my car Aby was on the phone to a customer so I waited until he came off the phone he asked me into the office asked if I'd like a tea coffee or something else whilst he went to get the car jimmy was in the other office sorting out paperwork went out for a test drive and back to the office filled all the paperwork in taxed the car and then left was told car has had a new water pump fitted with 12 months warranty 4 new tires and a full service very happy with garage

By Samantha D on 17 September 2017 | Verified purchase

Excellent service, very friendly staff, managed to pick up my car earlier than expected

By Robert M on 17 September 2017 | Verified purchase

The service was brilliant the staff were were helpfull and the car was serviced as described

By Michael W on 09 September 2017 | Verified purchase

Absolutely fantastic great dealership and real down to earth people

By Sarah O on 29 August 2017 | Verified purchase

This was my 10th car purchase from a dealer, and it was by far the easiest. I found the car I wanted on Autotrader, I called and placed a deposit. I was informed that some minor (common) work would be performed on the car, as well as a MOT, before I purchased the car. When I arrived, the car was ready for a test drive, and within an hour I was on my way home in it. I felt comfortable purchasing from North West Autos - due to their reputation, their affiliations with equally reputable companies, the warranties that come with the car; and the fact that they were upfront from the get go about what servicing the car needed, and would be getting prior to purchasing. There was no pressure (but when I want something - I get it...so they didn't need to convince me!) and I just really liked the business over all. We will be needing a second car soon; and with the extensive inventory North West has, I see no reason to look anywhere else. Thank you Aby!