Customer reviews of North West Autos Blackburn

By Anonymous on 26 May 2021 | Verified purchase

Great at the garage! Helpful friendly!! Got home breaks were not right....

Reply from North West Autos Blackburn on 28/05/21

Good morning, we are so sorry to hear of your issue, we will get our After Sales Care Team to contact you shortly to resolve the issue.

By julie dearden on 21 May 2021 | Verified purchase

Bought a lovely car from these guys, very genuine, helpful and no hard sell, would definitely buy from this garage again 😁

Reply from North West Autos Blackburn on 28/05/21

Good morning, we try and offer the best possible service we can and thank you for your feedback.

By david gudgeon on 21 May 2021 | Verified purchase

Friendly staff and great service. Very smooth process and no hassle.

By don jacob on 18 May 2021 | Verified purchase

I spoke to Jimmy before buying the car. He was a nice, understanding guy and explained all important things to me. Including the 6 months AA warranty (even though it was the basic AA cover). It was because of him I confirmed my purchase with them. Infact I want to give them a 4.5 out of 5, but doesn't see the option. The only reason I am reducing the 0.5 rating was because, I expected a technician or someone, to come and explain me the details of the services they did, along with the things I am supposed to do, before the vehicle was handed over. Also I wanted them to complete those cosmetics checks (sometimes not very important to many) as well before they hand over the vehicle.

Reply from North West Autos Blackburn on 28/05/21

Good morning, thank you for your feedback. We take on board, the advise that you have give and will implement and use it to help further enhance on the service we offer our customers.

By sarah jasmon on 18 May 2021 | Verified purchase

Friendly and helpful, with very good communication. I'm very pleased with my car and impressed with the standards met by the company pre-purchase.

Reply from North West Autos Blackburn on 28/05/21

Good Morning, Thank you for your feedback and we hope that your enjoying your new car.

By william stanger on 13 May 2021 | Verified purchase

This is the second car 🚗 I have bought from nortwest autos and I will most likely be back for a third,very helpful and professional staff.

Reply from North West Autos Blackburn on 28/05/21

Good morning, Repeat customers show us that we are doing the Job Right, We Thank You for returning to us and appreciate your business.

By Yc on 07 May 2021 | Verified purchase

Good service and responsive

Reply from North West Autos Blackburn on 10/05/21

Thank you for your feedback.

By Anonymous on 07 May 2021 | Verified purchase

:-) :-):-)

Reply from North West Autos Blackburn on 10/05/21

Thank you.

By Anonymous on 06 May 2021 | Verified purchase

We were really happy with their service. Very friendly. Would use them again

Reply from North West Autos Blackburn on 10/05/21

Thank you for your Review.

By alexander lemon on 05 May 2021 | Verified purchase

Really fantastic service. Cannot fault any part of the sale. The car was top notch and they were honest about everything. Had a test drive when we went to pick it up. The staff amazing and super friendly genuinely enjoy theyre job which is amazing to see.

Reply from North West Autos Blackburn on 10/05/21

Good morning, Thank you for your feedback, we are a small, tight team, that does enjoy every aspect of our work and it clearly shows.