Customer reviews of North West Autos Blackburn

By Lee D on 07 March 2019 | Verified purchase

Me and my wife went to look at red zafira here and instantly fell in love the car. ended up purchasing the car. We would like to say massive thanks to you all at north west autos for your help. you couldn't get any better customers service from the staff. all of staff are very nice and easy to talk. could have a laugh and joke with them. would recommend to anyone who is looking for a car, pop in and see them. thanks again!!

Reply from North West Autos Blackburn on 21/08/19

We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile”

By Catherine R on 06 March 2019 | Verified purchase

Very friendly and helpful staff, as a woman on her own buying a car for the first time, I felt respected and taken seriously

Reply from North West Autos Blackburn on 21/08/19

We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile”

By Eddie B on 18 February 2019 | Verified purchase

Had seen the car we were interested in on there web page . The vehicle in question was not on site at the time but at a holding area down the road. We were taken to view the vehicle and allowed to check it out without interruption. Deputy deposit on the vehicle and arranged to collect it at the beginning of the following month. On collection,the car had been fully tested ,serviced and cleaned. The staff were very helpful without being pushy. The car has been faultless since. Would go here again before trying anywhere else.

Reply from North West Autos Blackburn on 21/08/19

We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile”

By Enoch L on 18 February 2019 | Verified purchase

Overall I had a good experience purchasing my car from NWAB despite being a very demanding customer who rang 2/3 times a day all staffed maintained a professional approach to my every queries. Would recommend to anyone. Thank you guys

Reply from North West Autos Blackburn on 21/08/19

We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile”

By William F on 15 February 2019 | Verified purchase

Found the guys all very friendly and helpful. No pressure applied whatsoever and let us look around fuss free. Overall, a pleasurable experience.

By Andrew M on 14 February 2019 | Verified purchase

Good people to deal with nice calm and relaxed showroom

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Jalil A on 14 February 2019 | Verified purchase

Probably one of the best 2nd hand dealers out there most definitely recommend

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Chloe M on 14 February 2019 | Verified purchase

They were really friendly and helpful throughout, its my first car so was a bit daunting but I'm really glad I chose the car I did, had it for a month now no problems and when I thought I had a problem (it was me not knowing steering lock was on 😂) they were quick to help me out. Would definitely go again in the future!

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Stephen M on 07 February 2019 | Verified purchase

Very pleased with the customer service i received when collecting my vehicle

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Philip M on 30 January 2019 | Verified purchase

We we looking to replace our main car the 2006 VW Passat estate as we'd sold it quicker than expected so decided to go down the finance route. After much researching we were after a 2011 Ford Focus estate which took us to North West Autos in Blackburn. Such a friendly company that had genuine interest in the customer. The man that dealt with us knew his stuff but want to really help us get what we was after. As I said because we'd sold out main car rather quickly we asked NWA if it was possible to have our new car earlier than the possible Tuesday to Friday the following week as they had to service and mot the car plus give it a thorough professional valet before they wanted us to have it. Imagine our surprise when they said they would stay open later on the Sunday to accommodate us as we couldn't get there early. We've already recommended them to a family member who is also looking for a new car. Definitely give them a visit for a warm a friendly reception.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.