Customer reviews of North West Autos Blackburn

By Philip M on 30 January 2019 | Verified purchase

We we looking to replace our main car the 2006 VW Passat estate as we'd sold it quicker than expected so decided to go down the finance route. After much researching we were after a 2011 Ford Focus estate which took us to North West Autos in Blackburn. Such a friendly company that had genuine interest in the customer. The man that dealt with us knew his stuff but want to really help us get what we was after. As I said because we'd sold out main car rather quickly we asked NWA if it was possible to have our new car earlier than the possible Tuesday to Friday the following week as they had to service and mot the car plus give it a thorough professional valet before they wanted us to have it. Imagine our surprise when they said they would stay open later on the Sunday to accommodate us as we couldn't get there early. We've already recommended them to a family member who is also looking for a new car. Definitely give them a visit for a warm a friendly reception.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Antony H on 27 January 2019 | Verified purchase

Bought Vauxhall Antar from North West autos Blackburn in December 2018 the car had some issues but I must say that true to their word the after sales team have been brilliant I would definitely recommend north west autos to anyone at excellence service from start to finish Tony henshaw bury happy customer

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By David T on 25 January 2019 | Verified purchase

Absolutely hastle free with friendly non pushy staff a pleasure to deal with can't recommend enough.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Kevin W on 25 January 2019 | Verified purchase

Excellent service from all the staff, hassle free and no preasure sales. Thanks

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Simon N on 24 January 2019 | Verified purchase

Excellent service. No hassle or pressure from any of the sale guys. Very pleased with my purchase.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Lee H on 24 January 2019 | Verified purchase

The people who I had dealings with where very polite and friendly there was no hard sell and at all time I felt welcome

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Phil W on 10 January 2019 | Verified purchase

Excellent customer service, 3 months warranty , car was spotless when we picked it up, my daughter also bought a car from here and had a couple of minor issues with the car which were quickly rectified under the 3 months warranty customer service excellent.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Cullen H on 02 January 2019 | Verified purchase

Staff were friendly, accommodating and straightforward in their dealing with me. Only had the vehicle for a few weeks now but it's been absolutely great so far. Would definitely recommend

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Andrew H on 01 January 2019 | Verified purchase

Very good service great all round quality selection of cars to choose from very polite and friendly staff will recommend to all and will always check them out in the future

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Stephanie P on 19 December 2018 | Verified purchase

Buying my car was a very enjoyable experience from start to finish. The salesman took great care and time to explain everything in detail without any pressure to make a commitment. I was happy to proceed with the purchase of a shiny VW Beetle that had the upgrades (air con and leather upholstery) I was seeking. I would certainly recommend North West Autos , Blackburn to anyone and would certainly return in the future.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.