Customer reviews of North West Autos Blackburn

By Richard T on 12 July 2018 | Verified purchase

Very good and professional and I would recommend them

Reply from North West Autos Blackburn on 23/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Kelly S on 28 June 2018 | Verified purchase

Brilliant service from everyone there very helpful and went through everything we needed to know

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Lynn P on 21 June 2018 | Verified purchase

From the moment we arrived we were very impressed. When asked if we needed any help and we said we were just looking, we were left alone to take in the beautifully presented vehicles. When we did see a car we were interested in the salesman came over and from that moment we were made to feel like we were the only customers in there. It is so refreshing to meet a truly nice and honest guy. Nothing was too much trouble and we were very pleased with the deal we were offered. If any of our friends are thinking of renewing their car we will be recommending they visit North West Autos!

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By John G on 21 June 2018 | Verified purchase

I received an excellent service. Friendly staff providing good information on the car I was interested in and the service they would provide.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Chris D on 20 June 2018 | Verified purchase

Car as described in advert. Car was quickly serviced, MoT'd and ready for collection just two days after viewing, test driving and agreeing purchase. Car well prepared prior to collection. So far (only had it a couple of weeks) very pleased with car and would recommend the dealer. Helpful, knowledgeable but not pushy staff.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Douglas A on 08 June 2018 | Verified purchase

First class service from these guys. Held my car on deposit / trust for more than two weeks until i could get there. Kept me informed every step. Car was exactly as described. Delighted.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Graham S on 08 June 2018 | Verified purchase

it was a good helpful experience, and so far the car I bought is good!

Reply from North West Autos Blackburn on 23/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Philip L on 08 June 2018 | Verified purchase

My experience with North West Autos Blackburn was fantastic! I had a test drive of the car I was interested in with the on-site mechanic, who was able to see/ hear for himself anything that may have needed doing before I bought the car, and they said they would get the car in top shape. When I soon after bought the car and drove it away, it felt like a brand new car that had just rolled out of the showroom. Absolutely fantastic. The main reason for the 5 stars though is the customer service. I went the first time with my mother as I was taking her for lunch, and every time thereafter, everyone at North West Autos who saw me would ask how she was doing and to pass on their regards. It was this level of customer service and interest that really gave them the 5 star rating. Ive already had several friends say they will be looking here for their next car and when the time eventually comes for me to get a new car, I will be coming back for sure.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Christopher J on 27 May 2018 | Verified purchase

I was impressed with every aspect of my experience with them.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Debbie G on 25 May 2018 | Verified purchase

I bought my RAV4 over the phone as I live 80 miles away and when collecting it was pleased to see it was exactly as described and very well cleaned. The salesman I dealt with was extremely pleasant and helpful. Two days after getting the car home the brake Caliper ceased on and the car had to be recovered an hours journey late at night, to my home and was repaired by my local garage. I spoke with the salesman about re-imbursenent for my costs for the repair as North West Autos policy is that the car must be returned to them for repair. However, as this was not possible, the salesman very kindly sent me a cheque to cover the cost of my repair. I have been very pleased with the level of service and commitment I have received from North West Autos and would recommend them.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.