Customer reviews of North West Autos Blackburn

By Phil W on 10 January 2019 | Verified purchase

Excellent customer service, 3 months warranty , car was spotless when we picked it up, my daughter also bought a car from here and had a couple of minor issues with the car which were quickly rectified under the 3 months warranty customer service excellent.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By John Y on 10 January 2019 | Verified purchase

Great family company well looked after will go back

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Cullen H on 02 January 2019 | Verified purchase

Staff were friendly, accommodating and straightforward in their dealing with me. Only had the vehicle for a few weeks now but it's been absolutely great so far. Would definitely recommend

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Andrew H on 01 January 2019 | Verified purchase

Very good service great all round quality selection of cars to choose from very polite and friendly staff will recommend to all and will always check them out in the future

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Stephanie P on 19 December 2018 | Verified purchase

Buying my car was a very enjoyable experience from start to finish. The salesman took great care and time to explain everything in detail without any pressure to make a commitment. I was happy to proceed with the purchase of a shiny VW Beetle that had the upgrades (air con and leather upholstery) I was seeking. I would certainly recommend North West Autos , Blackburn to anyone and would certainly return in the future.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Alice M on 18 December 2018 | Verified purchase

Easy to deal with, no issues, they did everything they said they would

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Mark W on 14 December 2018 | Verified purchase

No pressure. Good choice of cars. Had a couple of things needing attention and was booked in straight away to have them fixed.

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By John L on 11 December 2018 | Verified purchase

very helpful, nothing was too much trouble, very courteous pleasant staff. the car we bought was test driven before valeting, after valeting the car was transformed into a car to be proud of

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Alistair S on 07 December 2018 | Verified purchase

Jimmy and staff were so nice professional and helpful nothing too much trouble Really nice Jag S type very good value Thanks again

Reply from North West Autos Blackburn on 21/08/19

Thank you for your kind words. We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile” We are committed to giving the best buyer experience, Hope you call again next time you need a car.

By Kennath R on 01 December 2018 | Verified purchase

I was not given any opportunity to tst drive before buying as car in question was boxed in against a wall and three cars Infront of it ! All i was able to do was start the engine !! Was told would be cleaned fully before hand over and it looked like it had been wiped over my a dirty rag !! Abit disappointed as i expected more from the reviews i had read before going to this company ! Also didn't like the way a member of the staff was reprimanded in front of me ! Their was no need for it !

Reply from North West Autos Blackburn on 06/12/18

Good Evening, Thank you for your Review, it will be used to further enhance and better the service we provide at North West Autos Blackburn. We are very sorry that the vehicle was blocked in when you came to view it, with over 350 plus cars in stock unfortunately some of them will be blocked in however the member of staff should have offered to get it out for a Test Drive. With regards to it still being dirty on collection, I would like to personally invite you down to the Garage and carry out a full wash, shampoo, vac and a full body polish and will be carried out on your vehicle whilst you wait with an endless supply of tea's and coffee's. Staff should never be reprimanded in front of customers under any circumstance and we apologize for this, we all make mistakes and it should be carried out under different circumstances. We hope you are enjoying Trouble Free Motoring and hope to see you soon.