Customer reviews of North West Autos Blackburn

By graham M on 23 March 2019 | Verified purchase

.From start to finish dealt with very professionally excellently run business !!

Reply from North West Autos Blackburn on 23/08/19

We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile”

By peter Y on 22 March 2019 | Verified purchase

From the start the staff were friendly and helpful without being overbearing or pushy. We had other cars to look at in other places but the sales person said we would be back when we had seen them. How right he was. The car was very clean and well presented, had a low mileage and we were able to look over it straight away. I tried to haggle the price down but to be honest the price was already very low for the quality of the car and there wasn't much room for negotiation. The sales person was patient but firm. He did not try to sell me any 'extras' like warranties to offset screen price and explained that the 3 month warranty on the car involved bringing the car back to the garage if it needed work (something I have seen criticized in other reviews). Overall this was a very easy and pleasant transaction.

Reply from North West Autos Blackburn on 21/08/19

We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile”

By Nicolae C on 10 March 2019 | Verified purchase

Visited a few garages before buyng from North West and stopped there because of the vast inventory and friendly staff. Have been kindly shown the cars but not been forced to buy something in particular. Sales assistant was great and very polite. The descriptions from their website are accurate, cars are very well valeted and presented, and the part exchange quota for our old car was transparent and reasonable. You can buy anywhere, but the staff was the resasn we stopped there.

Reply from North West Autos Blackburn on 21/08/19

We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile”

By Mark A on 07 March 2019 | Verified purchase

Absolutely amazing in every way very helpful I would recommend them to everyone who is looking for a very good secondhand car

Reply from North West Autos Blackburn on 21/08/19

We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile”

By Janette H on 07 March 2019 | Verified purchase

I recently purchased a vauxhall astra from them on finance. The day after i was accepted and within a couple of days a full MOT service and valet was carried and i was ready to drive away.. Excellent customer service right through to the end couldnt be any more helpful. I would purchase from this company again and would highly reccommend them to anyone. Thank you

Reply from North West Autos Blackburn on 21/08/19

We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile”

By Lee D on 07 March 2019 | Verified purchase

Me and my wife went to look at red zafira here and instantly fell in love the car. ended up purchasing the car. We would like to say massive thanks to you all at north west autos for your help. you couldn't get any better customers service from the staff. all of staff are very nice and easy to talk. could have a laugh and joke with them. would recommend to anyone who is looking for a car, pop in and see them. thanks again!!

Reply from North West Autos Blackburn on 21/08/19

We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile”

By Catherine R on 06 March 2019 | Verified purchase

Very friendly and helpful staff, as a woman on her own buying a car for the first time, I felt respected and taken seriously

Reply from North West Autos Blackburn on 21/08/19

We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile”

By Eddie B on 18 February 2019 | Verified purchase

Had seen the car we were interested in on there web page . The vehicle in question was not on site at the time but at a holding area down the road. We were taken to view the vehicle and allowed to check it out without interruption. Deputy deposit on the vehicle and arranged to collect it at the beginning of the following month. On collection,the car had been fully tested ,serviced and cleaned. The staff were very helpful without being pushy. The car has been faultless since. Would go here again before trying anywhere else.

Reply from North West Autos Blackburn on 21/08/19

We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile”

By Enoch L on 18 February 2019 | Verified purchase

Overall I had a good experience purchasing my car from NWAB despite being a very demanding customer who rang 2/3 times a day all staffed maintained a professional approach to my every queries. Would recommend to anyone. Thank you guys

Reply from North West Autos Blackburn on 21/08/19

We try our best to provide our customers with the best buying experience possible. We are glad you enjoyed your experience. We try to follow our motto and “Go that extra mile”

By William F on 15 February 2019 | Verified purchase

Found the guys all very friendly and helpful. No pressure applied whatsoever and let us look around fuss free. Overall, a pleasurable experience.